NORWALK, Conn.--(BUSINESS WIRE)--Many American homeowners simply are not prepared for the unexpected cost of a home emergency. This lack of preparedness is further compounded by the fact that many American homeowners do not understand what their homeowners insurance...
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Woman Struggling with Cancer Gets Helping Hand from HomeServe
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the support of her extended family and her business, SOS of New Mexico, to keep her occupied. As a long-time, second-generation business owner, she was able to...
Improve Satisfaction by Offering Recommendations from a Trusted Advisor
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Reduce Call Center Inbound and Outbound Call Agent Turnover
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your inbound and outbound call agents are in training. This can have an impact not only on your bottom line, but also consumer satisfaction. At HomeServe,...

