With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the sector as a common solution to achieving state and utility decarbonization goals, the importance of electric vehicle adoption is well understood by...
HomeServe USA
HomeServe Enters the Pittsburgh Plumbing and HVAC Market with Acquisition of Mark Allen Plumbing and Heating
by HomeServe USA | Apr 21, 2021 | Energy Solutions, Industry Labor Force, Press Releases
HomeServe has acquired 13 locally branded HVAC companies serving customers in six states and the District of Columbia NORWALK, CT (April 21, 2021) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today...
Utility as Facilitator of Residential Electric Vehicle Experience – Digital Presentation
by HomeServe USA | Apr 16, 2021 | Electric Vehicles, Energy Solutions, General Videos, Knowledge Center, Presentations, Utility of the Future, Videos
HomeServe, a leading provider of utility-sponsored home repair programs, conducted a study of EV owners to better understand consumer knowledge of and participation with utility programs, incentives, and home charging options as they related to the residential...
Aging Water Infrastructure Subject of April 27 Roundtable
by HomeServe USA | Apr 15, 2021 | By State, Education, Infrastructure, Michigan, Pennsylvania, Service Line Responsibilities, ServLine, South Carolina, Water Solutions
An expert panel will address “Aging Water Infrastructure in Our Communities,” during an online roundtable at 3 p.m. April 27. Tameika Isaac Devine, Derek Green and Scott Benson will speak about our country’s aging water and sewer infrastructure, which will need...
Electric Vehicle Fleet Education: Partnering with Transportation Owners
by HomeServe USA | Apr 12, 2021 | Electric Vehicles, Electrical Grids, Energy Efficiency, Energy Solutions, Infrastructure, Partnership, Utility of the Future
Although electric vehicles (EVs) are primarily marketed toward individual drivers, targeting information at commercial fleet managers can be very impactful in the proliferation of consumer EV ownership. With the U.S. pledging to reduce its greenhouse gas emissions by...
Natural Gas Leads Energy Industry in Decarbonization
by HomeServe USA | Mar 25, 2021 | Energy Efficiency, Energy Solutions, Infrastructure, Maintenance, Service Line Responsibilities, Utility of the Future
Not only is CCUS good for the environment, but it’s good for the economy – from the supply chain for the energy industry to supported industries such as carbon dioxide enhanced oil recovery, CCUS maintains current jobs and creates new ones. Since the U.S. is a leader in CCUS technology, U.S.-based utilities stand to play a significant global role in clean energy.
HomeServe and CenterPoint Energy Launch New Coverage for Electric Vehicle Home Charging Protection Plan
by HomeServe USA | Mar 23, 2021 | Electric Vehicles, Energy Efficiency, Energy Solutions, Infrastructure, Partnership, Press Releases, Utility of the Future
NORWALK, CT (March 24, 2021) – HomeServe and CenterPoint Energy are working together to launch an industry first product now available to CenterPoint's Texas customers. Building on a current repair service plan from HomeServe that covers problems with CenterPoint...
HomeServe’s Presence in the Mid-Atlantic HVAC Market Grows with Acquisition of Environmental Systems Associates
by HomeServe USA | Mar 13, 2021 | Energy Solutions, Press Releases
Norwalk, Connecticut – March 18, 2021 -- HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of Environmental Systems Associates, Inc. (ESA). Based in Columbia, Maryland, ESA...
Helping Customers Navigate the Electric Vehicle Experience
by HomeServe USA | Mar 3, 2021 | Customer Engagement, Electric Vehicles, Energy Solutions, Infrastructure, Utility of the Future
Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.
Customer Choice Shown to Positively Impact CSAT Scores
by HomeServe USA | Feb 11, 2021 | Customer Engagement, Energy Solutions, Partnership, Utility of the Future
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and that, in turn, improves ROI. Recent market research has shown that customers also appreciate recommendations from their energy provider. Tools such...
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Recent Posts
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...
Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy
The town of Oceanside, New York typically only sees a few severe storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Furnace Failure Means a Difficult Winter Until Foundation Offers Family Aid
Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...