by HomeServe USA | Nov 20, 2024 | Education, Infrastructure, Large Cities, Lead in Water, NLC SLWP, Public-Private Partnerships, ServLine, Water Loss, Water Solutions
Chris had a root intrusion in his sewer line that was causing periodic backups. Over the past two years, he had plumbers out to his home to clear roots out of his sewer line three times. If he didn’t have a plan offered by HomeServe, introduced to him through a...
by HomeServe USA | Oct 27, 2024 | General Videos, Water Solutions
The ServLine Leak Protection Program is the only one of its kind included in the National Rural Water Association’s Products and Services Portfolio for its 31,000 utility system members. In this SME series, Mark Slater, ServLine General Manager, discusses the...
by ServLine Author | Oct 22, 2024 | Water Illinois
Forest Park resident Stella S. and her family hadn’t even been in their new home for a year when plumbing problems arose. Luckily, they had a HomeServe repair plan that she learned about through a program with her utility, Coles-Moultrie Electric Cooperative....
by HomeServe USA | Oct 19, 2024 | Water Solutions
One Monday, Lourelle and Daige arrived at their New Jersey daycare, ready to welcome more than 100 children, but the building wasn’t heating up the way it should … Most of Daige and Lourelle’s days at a New Jersey daycare were filled with the...
by HomeServe USA | Oct 14, 2024 | Customer Testimonials, Energy Solutions, Testimonials
Frances, a Montana-Dakota Utilities customer, had a furnace with a hole in the heat exchanger shield, which could allow carbon monoxide fumes to reach her living spaces if she tried to heat her home. “We turned it on, and there was no heat,” Frances said. However,...
by HomeServe USA | Oct 13, 2024 | Water Solutions
Close to six years ago, Barrett received a notice from PSEG, his local utility, informing residents about their partnership with HomeServe and the optional repair plan to cover his home’s exterior water line. Since Barrett had been in his home for over 30 years at...
by HomeServe USA | Oct 4, 2024 | Water Solutions
Hannah, a Charlotte Water customer, enrolled in repair plans offered through a partnership with HomeServe after a friend who experienced a sewer line failure advised her to protect herself. About a year later, she noticed her ground floor bathroom sink producing small...
by HomeServe USA | Sep 30, 2024 | Water Solutions
Selma of Alexandria noticed some water backing up after some rainy weather, but it wasn’t draining. The end of August on the east coast often comes with end-of-summer rain and gloomy weather. So, when Selma N. of Alexandria, Virginia noticed her...
by HomeServe USA | Sep 21, 2024 | Energy Solutions
In partnership with Xcel Energy, HomeServe offers a range of residential protection plans to homeowners. Tracy, a homeowner in Roseville, Minnesota, made an unsettling discovery in recent months: her home’s water heater, which had been there when she purchased the...
by HomeServe USA | Sep 14, 2024 | Energy Solutions
In partnership with Xcel HomeSmart, HomeServe offers a range of residential protection plans to their customers. Minnesota homeowner Brenda M. was just finishing up some yard work. Her favorite part of that process was returning to her home to a gust of cool air. But...