The one predictable thing about the energy industry is that it’s unpredictable.
The industry has seen more change over the past decade than in the previous half century. Among the most prevalent energy trends are increased U.S. gas and oil production and affordability and practicality of renewables. Another trend that is not measured in barrels or BTUs, however, is utilities’ emerging focus on deeper customer relationships.
Jack G., an Enbridge Gas customer from Cary, North Carolina, noticed some unusual plumbing issues in his home. First, his toilet started having trouble flushing and seemed on the verge of overflowing. Then, water began backing up through his kitchen sink. Having...
Tom G., an Enbridge Gas customer, was enjoying a sunny April day in his Chapel Hill, North Carolina home until a letter from the local water utility cast a shadow on his mood. His water usage had spiked dramatically, raising the alarm that there could be a leak...
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
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