Scrapper Leaves Daycare Dismayed & Without Heat
One Monday, Lourelle and Daige arrived at their New Jersey daycare, ready to welcome more than 100 children, but the building wasn't heating up the way it should ... Most of Daige and Lourelle’s days at a New Jersey daycare were filled with the laughter...
Montana-Dakota Utilities Offering Protects Homeowner from Dangerous Furnace Before SD Winter Hits
Frances, a Montana-Dakota Utilities customer, had a furnace with a hole in the heat exchanger shield, which could allow carbon monoxide fumes to reach her living spaces if she tried to heat her home. “We turned it on, and there was no heat,” Frances said. However,...
PSE&G Residential Offering Saves Homeowner $7,200 and a Huge Headache
Close to six years ago, Barrett received a notice from PSEG, his local utility, informing residents about their partnership with HomeServe and the optional repair plan to cover his home’s exterior water line. Since Barrett had been in his home for over 30 years at...
Charlotte Water Customer Receives 30-Foot Sewer Line Repair at No Cost
Hannah, a Charlotte Water customer, enrolled in repair plans offered through a partnership with HomeServe after a friend who experienced a sewer line failure advised her to protect herself. About a year later, she noticed her ground floor bathroom sink producing small...
Sewer Line Snag Repair Saves Virginia Woman $6,000
Selma of Alexandria noticed some water backing up after some rainy weather, but it wasn't draining. The end of August on the east coast often comes with end-of-summer rain and gloomy weather. So, when Selma N. of Alexandria, Virginia noticed her main...
HomeServe Assists Xcel Energy Customer with Hot Water Heater Replacement
In partnership with Xcel Energy, HomeServe offers a range of residential protection plans to homeowners. Tracy, a homeowner in Roseville, Minnesota, made an unsettling discovery in recent months: her home’s water heater, which had been there when she purchased the...
HomeServe and Xcel Energy Combat Heat Wave with $2,500 HVAC Repair for a Homeowner
In partnership with Xcel HomeSmart, HomeServe offers a range of residential protection plans to their customers. Minnesota homeowner Brenda M. was just finishing up some yard work. Her favorite part of that process was returning to her home to a gust of cool air. But...
New HomeServe Survey Shows Growing Number of Homeowners Face Home Repair Emergencies
NORWALK, Conn.--(BUSINESS WIRE)--HomeServe’s latest State of the Home Survey – now in its 15th edition – dealt up a double dose of bad news: The highest percentage ever of Americans (75%) reported having a home repair emergency over the past year while, at the...
Ohio Homeowner Saved by Seamless Claim Process for Water Leak
When Keith saw his water bill, he knew there was something wrong, and he knew just what had happened. Not too long before, he had discovered a leaking hose bib outside his home and had it repaired. “I had no idea how long it had been leaking, though,” he said. The...
Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat
The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic and Atmospheric Administration (NOAA). The record was driven by fossil fuels and an El Niño climate...