New York Partnerships

New York, New York! It’s the Big Apple, it’s wine country, it’s something for everyone! But it shares one thing with every other state… aging infrastructure that can lead to unforeseen damages to service lines for residents. That’s why so many communities throughout New York have turned to HomeServe programs to help their residents in their times of need.

Most homeowners don’t realize they are responsible for the water and sewer lines from the street to their meter, and are shocked to find they must pay to repair damage caused by age, tree roots, and other issues. Planning ahead and having a warranty program in place to cover these costs can make all the difference when an unexpected emergency occurs.

In fact, in New York we have:

  • 9 Municipal and Water Utility Partners;
  • A Partnership with the New York Rural Water Association;
  • Over 441,600 Active Water-Related Protection Plans;
  • Saved homeowners in your state over $109.9 million in water-related costs since 2017.

Nationally, we have saved customers over $1.1 billion over the past three years.



Partner Testimonials

“Since 2015, Onondaga County Water Authority has partnered with HomeServe to offer service line repair plans to our residential customers. We selected HomeServe after a thorough selection process and we have been very happy with their service to our customers and their attentiveness to our needs. Prior to partnering, the issue of private service line responsibility had been a source of confusion and frustration for our customers. It has been highly beneficial to clarify this issue and then to offer an affordable solution from a proven provider. Now that we’ve launched, the program has helped some of our customers avoid the cost of unexpected and expensive repairs. I would highly recommend partnering with HomeServe.” – Michael Hooker, Executive Director, Onondaga County Water Authority

HomeServe Cares Foundation

At HomeServe, caring is in the fabric of our corporate culture. Which is why we are committed to putting people at the heart of everything we do, and that includes our corporate social responsibility. We actively support and care for People, Veterans, the Common Good and Communities, both locally and nationwide with the HomeServe Cares Foundation.

When Yonkers resident Evangeline needed her leaking water service line replaced, HomeServe and  O’Grady Plumbing stepped up. Watch the video to see the story!

More New York Information

Click the endorsement letter below to download




  • Your workers were excellent. They were professional, courteous, and polite. Very knowledgeable with fixing the problem at hand. They kept me informed when an issue came up. When the repair work was completed they ensured I knew exactly what work was performed. Very pleased with the crew. – Marcella B., Cortlandt Manor, NY
  • Your service is always good and prompt. The contractors are also easy to work with. I recommended my sister to HS and she is very happy with the service. – Barbara M., Brooklyn, NY
  • Work done well. Was punctual and professional. Highly recommend individual and company for future jobs. – Rusian A., Hollis, NY
  • We had a very slow drain and backup of our main line leaving our house. The company came twice to alleviate the problem. Both times,they arrived on time, alleviated the problems quickly and were extremely polite. – Marcia F., Syracuse, NY

Ashley Shiwarski

New York Regional Account Director

Contact Ashley Shiwarski