Who We Are

HomeServe USA is a leading provider of residential repair service plans for exterior and interior electric lines, gas lines, heating and cooling systems, water heaters, surge protection, electric vehicle chargers, water and sewer lines and interior plumbing, and installation services for HVAC and residential electric vehicle supply equipment (EVSE). Our plans can amplify utility electric vehicle, energy efficiency, demand response, decarbonization, rooftop solar, resiliency and safety programs.

At HomeServe, our mission is simple: to free our customers from the worry and inconvenience of home repairs. And since 2003, we’ve been doing just that.

  • HomeServe USA has been serving customers in North America since 2003.
  • We offer services with more than 1,300 municipal, utility and association partners in the U.S. and Canada.
  • We provide service to nearly 5 million customers, with more than 8.5 million contracts in North America.

Vision, Mission, Values

In the nearly two decades we’ve been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to your members, and strive to provide complete satisfaction.

To be the first place people turn to for home emergencies and repairs.

To free your members from the worry and inconvenience of home emergency repairs.

Business Development Team

Rob Meston

Rob Meston

Strategic Partnerships Manager

Rob Meston currently serves as Strategic Partnerships Manager and is responsible for managing and supporting our strategic relationships with associations.

Click to Learn More

Kimberly Dailey

Kimberly Dailey

Manager, Inside Sales

Kim works with cooperatives, municipalities and utilities to educate homeowners and develop programs to protect them from the expense of a wide range of household repairs.

Click to Learn More