Utility Service Partners (USP) awarded master agreement with the North Central Texas Council of Governments

by | Mar 7, 2011 | By State, HomeServe in the News, Texas, Water Solutions

Utility Service Partners (USP) awarded master agreement with the North Central Texas Council of Governments

Canonsburg, PA – Utility Service Partners (USP), the administrator of the National League of Cities (NLC) Service Line Warranty Program, was awarded a master agreement with the North Central Texas Council of Governments (NCTCOG) to assist cities in providing their residents with protection against the high cost of broken or leaking utility lines. Cities can access the NLC Service Line Warranty Program through an interlocal agreement.

Mike Eastland, NCTCOG’s Executive Director added “In response to local entities’ interest in this type of program, we are pleased to introduce a new Shared Services program that allows cities to provide their residents optional protection against utility line repair costs. NCTCOG’s Shared Services programs are programs of choice; they are designed for flexibility so they can be made available to a wide variety of entities and meet each entity’s specific needs. Participation by each city is strictly voluntary.”

After a review of four leading utility line warranty providers, USP was unanimously selected by a NCTCOG review committee comprised of five NCTCOG member cities representing various populations within the North Central Texas region. “We were up against some pretty stiff competition so this was very rewarding for our company to have been unanimously selected by this independent panel,” stated Phil Riley, USP’s President and CEO.

“We believe that the NLC Service Line Warranty Program provides a unique service to cities and their residents, combining an efficient solution for homeowners while providing a source of additional income for cities. USP has a strong, proven track record of customer satisfaction and we are delighted to be working with them,” added Donald J. Borut, Executive Director of the National League of Cities.

This fall, USP teamed up with the National League of Cities (“NLC”) to create the NLC Service Line Warranty Program. The NLC Service Line Warranty Program provides affordable utility service line warranties to homeowners covering expensive repairs to external water and sewer lines on homeowners’ property. The program offers 24 hour/7 day a week utility service line protection.

Cities interested in participating in the NLC Service Line Warranty Program should contact Brad Carmichael, Vice President of Business Development at Utility Service Partners,
partnerships@homeserveusa.com or (866) 974-4801. Further information is available at www.homeserveusa.com/nlc
and www.nlc.org/enterpriseprograms.

For more information on the interlocal agreement, please visit http://www.nctcog.org/sharedservices.asp.

About Utility Service Partners
Headquartered in Canonsburg, Pennsylvania, Utility Service Partners, Inc. is a leading independent provider of service line warranties and water heater rentals in the United States. USP is a portfolio company of Macquarie Capital, part of Macquarie Group Limited, one of the world’s largest owners and managers of infrastructure assets and a manager of over $36 billion in infrastructure equity around the world.

About the National League of Cities
The National League of Cities is the nation’s oldest and largest organization devoted to strengthening and promoting cities as centers of opportunity, leadership and governance. NLC is a resource and advocate for 19,000 cities, towns and villages, representing more than 218 million Americans.

About the North Central Texas Council of Governments
The North Central Texas Council of Governments (NCTCOG) is a voluntary association of, by and for local governments, and was established to assist local governments in planning for common needs, cooperating for mutual benefit, and coordinating for sound regional development. NCTCOG’s purpose is to strengthen both the individual and collective power of local governments and to help them recognize regional opportunities, eliminate unnecessary duplication, and make joint decisions.

NCTCOG serves a 16-county region of North Central Texas, which is centered around the two urban centers of Dallas and Fort Worth. NCTCOG has over 230 member governments including 16 counties, numerous cities, school districts, and special districts.
###

View PDF

Subscribe to Monthly Emails


Recent Posts

ServLine – How it works

  Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...

ServLine Leak Protection Solution Key Advantages

  Many utilities offer Leak Adjustment policies to their residents, but most result in lost revenue for the utility. Jenna Hazelet, Business Development Director discusses the key advantages of the ServLine Leak Protection Solution for residents and the utility,...

Blog Article Categories