With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for transformation from a role of commodity supplier to “ratepayers” to a trusted advisor on a range of energy issues to a more and more sophisticated and demanding population of energy consumers.
So what needs to change on the side of the utility regulators?
Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
When Judy and her husband heard gurgling from a toilet in their Grove, Oklahoma home, they tried everything – plunging the toilet and even using an auger they had on hand, but nothing worked. “I had almost forgotten we had this coverage,” Judy said. They had...
HomeServe and International City/County Management Association (ICMA) Announce Strategic Partnership to Strengthen Municipal Infrastructure and Support Local Government Leaders. NORWALK, CT – March 31, 2026 – HomeServe, a leading provider of home repair solutions,...
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