HomeServe USA is a leading provider of residential repair service plans for exterior and interior electric lines, gas lines, heating and cooling systems, water heaters, surge protection, electric vehicle chargers, water and sewer lines and interior plumbing, and installation services for HVAC and residential electric vehicle supply equipment (EVSE). Our plans can amplify utility electric vehicle, energy efficiency, demand response, decarbonization, resiliency and safety programs.
At HomeServe, our mission is simple: to free our customers from the worry and inconvenience of home repairs. And since 2003, we’ve been doing just that.
- HomeServe USA has been serving customers in North America since 2003.
- We offer services with more than 1,300 municipal, utility and association partners in the U.S. and Canada.
- We provide service to nearly 5 million customers, with more than 8.5 million contracts in North America.
Vision, Mission, Values
In the almost 20 years we’ve been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to our customers, and strive to provide complete satisfaction.
To be the first place people turn to for home emergencies and repairs.
To free our customers from the worry and inconvenience of home emergency repairs.
Business Development Team
Bill Eller
Vice President, Business Development
Bill works with municipalities and utilities to educate and develop the best program options for their residents.
Ashley Shiwarski
Sr. Director of Business Development
Ashley’s diverse background helps her design programs for utilities and municipalities that meet their communities’ needs.
- Florida
- Iowa
- Maryland
- Minnesota
- Nebraska
- New York
- North Carolina
- Pennsylvania
- South Carolina
- South Dakota
Bill Coffey
Regional Account Director
Bill serves as Regional Account Director, Business Development for municipalities and utilities in:
- Arizona
- California
- Nevada
Dantario Dansby
Regional Representative of Business Development
Dantario currently serves as the Business Development Representative for the Southern Region.
- Alabama
- Arkansas
- Georgia
- Louisiana
- Mississippi
- Tennessee
- Texas
Dennis Lyon
Regional Account Director
Dennis is responsible for working with municipalities/utilities to educate and develop the best program options for their residents.
- Colorado
- Connecticut
- Delaware
- Idaho
- Minnesota
- New Jersey
- Oregon
- Utah
- Wisconsin
- Washington
- Wyoming
Emilie Zalfini
Regional Account Director
Emilie is responsible for working with municipalities and utilities to educate and develop the best program options for their residents.
- Arkansas
- Kansas
- Missouri
- New Mexico
- Oklahoma
- Texas
- Virginia
- West Virginia
Jenna Hazelet
Director of Business Development
Jenna Hazelet is responsible for working with municipalities and utilities to educate and develop the best program options for their residents throughout the southeast.
- Alabama
- Florida
- Georgia
- North Carolina
- South Carolina
- Tennessee
- Virginia
Mike Chambers
Regional Account Director
Mike is responsible for working with municipalities and utilities to educate and develop the best program options for their residents.
- Illinois
- Indiana
- Kentucky
- Michigan
- Ohio
Larry Byrne
Sr. Business Development Director
Larry Byrne currently serves as Senior Director, Business Development and works with water districts and municipalities to develop programs to protect homeowners from the expense of a wide range of unforeseen household repairs:
- Alabama
- California
- Louisiana
- New York
- Texas
Rob Meston
Strategic Partnerships Manager
Rob Meston currently serves as Strategic Partnerships Manager and is responsible for managing and supporting the strategic relationships, including:
- National League of Cities (NLC)
- National Rural Electric Cooperative Association (NRECA)
- Touchstone Energy
- State Municipal Leagues