Your call center employees are very often the first employees your residents interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization.
SearchCase Study: Complicated Water Line Repair Completed With Care
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’" Michael knew that he had an emergency home repair plan to protect his water service line,...