Lone Star State Partnership Team

It’s well known that Texas is facing significant challenges with water and wastewater infrastructure, and homeowners are at increased risk of costly and unexpected service line issues. That’s why so many Texas municipalities have turned to HomeServe programs to help protect their residents. Our programs educate homeowners about their service line responsibilities and offer optional, affordable repair plans. If an issue occurs, repairs and replacements are performed by local, licensed plumbers.
Emilie Zalfini

Emilie Zalfini

Regional Director Business Development - Texas -

NLC Service Line Warranty

Dantario Dansby

Dantario Dansby

Regional Director Business Development - Texas -

ServLine

Bill Eller

Bill Eller

Senior Vice President of Municipal Solutions

– North America –

“[SLWA] has always provided excellent service for my sewer line and plumbing issues, and this most recent time is no exception. The response was quick, and the problem was taken care of. I recommend this company to all my friends.” Lisa P.
Customer Testimonial

Upcoming Events

2025 Arkansas 91st Annual Convention
June 18-20 in Little Rock, AR
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2025 Louisiana RWA Annual Conference
July 13 -17 in Lake Charles, LA
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2025 NRWA WaterPro Conference
September 15-17 in New Orleans, LA
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2025 Texas Municipal League Annual Conference & Exhibition
October 29-31 in Fort Worth, TX
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Blistering Texas Heat Splits City of Arlington Customer’s Water Line

City of Arlington customer Cynthia C. has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself, she confirmed the eyesore but didn’t panic. That’s because she was a customer of Service Line Warranties of America (SLWA) and had coverage for water service line repairs.

Cynthia first enrolled her home water and sewer lines in SLWA’s plans earlier this year through the City of Arlington. She never would have imagined she’d have to use one of the plans so soon, but is grateful to have saved the headache of coordinating the repair along with the thousands in repair costs…

$3,000 Water Leak Repair Complete for Arlington Woman

City of Arlington customer Stephanie M. received an email from the city informing her that her household had been logging usage of 49 gallons of water per hour for the past 48 hours. 

“I was shocked, because they were saying the water usage was happening overnight, even when we were asleep,” said Stephanie. “It’s just my partner and I, so I immediately knew something was very wrong.” 

Luckily, the City had partnered with Service Line Warranties of America (SLWA), part of the HomeServe family, to offer optional repair plans to protect residents from unexpected service line issues…

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