Minnesota Partnership Team
It’s well known that Minnesota is facing significant challenges with water and wastewater infrastructure, and homeowners are at increased risk of costly and unexpected service line issues. That’s why so many Minnesota municipalities have turned to HomeServe programs to help protect their residents. Our programs educate homeowners about their service line responsibilities and offer optional, affordable repair plans. If an issue occurs, repairs and replacements are performed by local, licensed plumbers.
Emilie Zalfini
Regional Director Business Development - Texas -
NLC Service Line Warranty
Dantario Dansby
Regional Director Business Development - Texas -
ServLine
Bill Eller
Senior Vice President of Municipal Solutions
– North America –
Upcoming Events
2025 Arkansas 91st Annual Convention
June 18-20 in Little Rock, AR
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2025 Louisiana RWA Annual Conference
July 13 -17 in Lake Charles, LA
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2025 NRWA WaterPro Conference
September 15-17 in New Orleans, LA
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2025 Texas Municipal League Annual Conference & Exhibition
October 29-31 in Fort Worth, TX
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Case Study: Minneapolis, MN
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for the mortgage, homeowners insurance and taxes, and she reviewed her options thoroughly before committing to buying a home in Minneapolis.
Buying a home for her family was the culmination of a dream.
Itzel had been diligent and done everything right – or so she thought. What Itzel didn’t know was that she was now responsible for water and sewer service lines. In Minneapolis, many of those water service lines are lead, and city code requires that the entire water line be replaced, not patched, if there is a problem. In addition, the median year built for homes in the Minneapolis area is 1948, and 70 years later, many service lines are reaching the end of their usable lifespans.
Case Study: Edina, MN
When Peter B. of Edina, Minnesota, had a water line break, he avoided a costly repair because he was covered by the National League of Cities (NLC) Service Line Warranty Program.
“Your service was worth every penny,” he said. “We had a service line break in the dead of winter, wreaking havoc and ice everywhere.”
Peter’s decision to purchase a warranty for his water line saved him thousands of dollars. He noted that he paid $69 for a year, and, if he didn’t have home emergency protection, it would have cost him between $4,000 and $5,000 to have the break repaired.
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