Massachusetts State Partnership Team

It’s well known that Massachusetts is facing significant challenges with water and wastewater infrastructure, and homeowners are at increased risk of costly and unexpected service line issues. That’s why so many Massachusetts municipalities have turned to HomeServe programs to help protect their residents. Our programs educate homeowners about their service line responsibilities and offer optional, affordable repair plans. If an issue occurs, repairs and replacements are performed by local, licensed plumbers.

Mike Chambers

National Director
Business Development
– Massachusetts –

Bill Eller

Senior Vice President of Municipal Solutions

– North America –

“[SLWA] has always provided excellent service for my sewer line and plumbing issues, and this most recent time is no exception. The response was quick, and the problem was taken care of. I recommend this company to all my friends.” Lisa P.
Customer Testimonial

Upcoming Events

2026 NRWA Rural Water Rally

February 2 – 4 in Washington, DC

2026 NLC Congressional City Conference

March 16 – 17 in Washington, DC

2026 Pennsylvania Municipal League (PML) Municipal Leadership Summit

October 1 in Pennsylvania

2026 Jersey Water Works Conference

December 1 in New Jersey

West Springfield Residents Can Now Pay for Water and Sewer Line Insurance

WEST SPRINGFIELD, Mass. (WWLP) – West Springfield residents now have the option to pay for water and sewer line insurance.

Homeowners in West Springfield have had to pay thousands of dollars to repair ruptured water and sewer lines.

This insurance will cover this expense.

The town of West Springfield partnered with “HomeServe’s Service Line Warranties of America” to make protection available to homeowners for the water and sewer lines that connect their homes to water mains.

The insurance is voluntary and costs $13 a month for both the water and sewer line…