New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
When water runs through lead water service lines, it picks up minute particles of lead, carrying them along into homes, where residents drink it, cook with it, and wash their dishes, clothes and themselves in it. More than 9 million homes are served by lead water...
The ServLine Leak Protection Program helps protect the water provider and customers from the unexpected cost of a service line leak, including recapturing lost revenue and bad debt. In addition, the effort involved in leak adjustment administration is taken on by the...
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
Warmer water and rising oceans equal more intense and more frequent storms, and the rise in frequency and destruction we’ve seen from storms out of the gulf and across the country are just one of the symptoms of climate change. Hurricane Ian recently demonstrated the...
Anita I. and her family had to be innovative to survive a winter without a working HVAC system in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more, leaving other...
Follansbee, WV – Carol Z. and her family moved into their Follansbee home more than a decade ago after inheriting it from her grandmother, but there were problems from the start – there was no working electricity or gas service. Over the years, they learned to adapt...
Inflation has and will continue to increase operational cost for water and wastewater utilities. These challenges, seeded by the COVID pandemic, require business and utilities to undertake planning to address these immediate challenges. These challenges require...
You turn on the tap and water comes out. It seems simple, but it isn’t for millions of homes across the country that have lead water service lines and lead plumbing. Lead is a neurotoxin that is especially dangerous to babies and small children, and children in...
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about the excellent customer service the district's residents have received from the...
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about his utility's and residents' experiences with the benefits of the ServLine program.
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